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How to reach ADDAX Outdoors
ADDAX Outdoors builds the Basecamp V3 off-road overland trailer at 32 1800 W Suite H, Lindon, UT 84042, and sells it through an authorized dealer network across the United States. The form above reaches our team directly; email sales@addaxoutdoors.com or call 385-402-5492 if you'd rather not use a form.
Messages are answered during normal business hours, Monday through Friday, Mountain Time. Including a zip code lets us route the conversation to the dealer nearest you instead of passing it around internally first, which is usually the difference between a same-week answer and a slow one.
Which channel to use
- Quotes and availability
- Use the form above, or build a configuration first and send it with your message. Configured builds get priced faster because the dealer isn't guessing at the spec.
- Finding a dealer
- The dealer locator lists every authorized ADDAX dealer by state with address, phone and directions — often faster than waiting on a reply.
- Warranty claims
- Submit through the warranty claim form, which collects the VIN, purchase date and photos a claim needs.
- Becoming a dealer
- Dealer applications go through the dealer portal, not this form, so they reach our sales network team directly.
What to include in your message
- Your zip code, so the message routes to the closest authorized dealer
- Your tow vehicle — the Basecamp V3 is 1,800 lb dry and about 2,000 lb wet, with a 1,450 lb payload
- Which packages you're considering: All Season, All Terrain, All Comfort, or a combination
- A configuration link if you built one in the configurator
- For service or warranty: the trailer's VIN and where it was purchased
Contact FAQs
Who answers a quote request — ADDAX or a dealer?
Both. Quote requests are routed to the authorized ADDAX dealer closest to the zip code you enter, and our Lindon, Utah team stays on the thread. Pricing, availability and financing are settled with the dealer, because they hold the inventory and write the deal.
Can I buy a Basecamp V3 directly from the factory?
No. ADDAX sells through an authorized dealer network, which is what keeps warranty work, parts and service available near where you live rather than only in Utah.
How do I file a warranty claim?
Use the warranty claim form rather than this contact form — it collects the VIN, purchase date and photos the claim needs, so it moves faster than an email thread.
Where do I send parts and service questions?
Start with your selling dealer, who can order parts and perform service under warranty. If you bought secondhand or moved, send the trailer's VIN through this form and we'll point you at the closest servicing dealer.
Can I visit the factory in Lindon, Utah?
ADDAX manufactures at 32 1800 W Suite H, Lindon, UT 84042. It is a production facility rather than a showroom, so contact us before visiting and we'll tell you whether a unit is on site or direct you to a dealer with a demo trailer.
Do you ship outside the United States?
Trailers are built in Utah and distributed through the North American dealer network. For anything outside that footprint, send details through this form and we'll tell you what is possible.